Privacy Policy
Your privacy is important to us at Bridge Canyo Nember
Information We Collect
If you reach out for enterprise floral arrangements or gift services, we gather information you supply willingly. This encompasses your name, company name, email, phone, delivery locations, and particular specifications for your floral requests. Payment details are collected when you place orders, but are handled securely by our payment partners.
For business clients, we might obtain extra company information like registration details, desired delivery timelines, and budget constraints to tailor our offerings accordingly.
Our site automatically gathers technical data when you browse, including IP address, browser type, device details, and navigation patterns. This helps us enhance performance and learn how clients discover our services.
How We Use Your Information
We primarily use your personal data to complete flower orders and deliver high-quality customer support. This covers order processing, arranging deliveries, crafting customized arrangements to match your needs, and staying in touch about your service requirements.
We also leverage information to enhance our offerings and website experience. This helps us identify the most valuable corporate floral services for our clients and ways to better serve the business community in United Kingdom
Information Sharing and Disclosure
Bridge Canyo Nember respects your privacy and does not sell personal information to others. We share data only when needed to deliver our services or when required by law.
We might disclose essential data to trusted service partners who support our operations, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.
We may reveal information if mandated by law, a court order, or government request. We may also share it to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to guard it. This includes protected data storage, encrypted transmissions, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is restricted to personnel who require it to deliver services.
Although we deploy robust security measures, no method of online transmission is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on relevant laws, you may be entitled to access, amend, delete, or limit how your data is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal information only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: three years after your most recent service interaction
- Payment records: seven years for tax and accounting purposes
- Website analytics data: two years and two months for service improvement analysis
- Marketing consent preferences: until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating how the site performs.
You can manage cookie options in your browser settings. However, turning off some cookies might impact how the website functions. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only Bridge Canyo Nember and our website. We are not accountable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you reach via links on our site.
Policy Updates
This privacy policy might be revised from time to time to reflect changes in our practices, offerings, or applicable laws. When substantial changes occur, we will modify the "Last Updated" timestamp at the top of this policy.
We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.
Contact Us About Privacy
Bridge Canyo Nember Privacy Group
Rose Court, London
London, United Kingdom NW1 6XE
Email: [email protected]
Phone: +44 20 7946 0958
For questions about privacy, please put "Privacy Request" in the subject line and share as many details as you can about your request. We strive to reply to all privacy inquiries within roughly a week.